Delivery Policy
At Urban Drape Collective, we aim to provide timely and reliable delivery of your orders.
Order Processing
Processing time for most items is 1–3 business days after payment confirmation. You will receive a notification once your order is confirmed and shipped.
Shipping Times
Shipping times vary depending on your location and chosen shipping method. Standard shipping typically takes 5–7 business days, while express shipping is 2–3 business days. International orders may take 10–14 business days.
Tracking & Notifications
We provide tracking information for all shipped orders. In case of delays due to unforeseen circumstances, we will notify you promptly.
Responsibility & Limitations
We are not responsible for delays caused by customs or other factors beyond our control. If a package is returned as undeliverable, we will contact you to arrange reshipment or refund. For digital products, delivery is typically instant upon payment confirmation. We reserve the right to refuse delivery to certain locations due to legal or logistical constraints.